Flat email and SMS revenue

SMS grew 149% at a brand that had almost given up on it

KitRevenue runs SMS off the same profile as email, the all-in-one retention marketing platform for ecommerce brands, set up by a forward-deployed marketer.

The problem

Customers buy once and never come back

Acquisition is working, but retention isn't. Without flows that recognize a repeat customer, cross-sell them, or catch them before they churn, every new buyer is a one-time transaction instead of the start of a relationship.

What we hear from brands

High churn rate as customers typically make one-time purchases rather than repeat purchases, says a two-person marketing team at a home goods and drinkware brand.

Low repeat purchase and retention on one-time device sales, with an underperforming loyalty program and low subscription uptake, reports a wellness-device brand.

High volume of one-time customers, struggling to convert prospects to repeat buyers, notes a multi-brand toy company.

The new way

A dedicated forward-deployed marketer, not a support queue

Every KitRevenue subscription includes a forward-deployed marketer who works inside your flows, not just your ticket history. Coolibar's marketer rebuilt every flow from the ground up after migration, and revenue from abandoned-item flows tripled as a result.

Outcomes brands report

+39%

more email-driven sales than the Sendlane year

+15%

more email-driven orders over the same period

2x

lifetime value growth after leaving Klaviyo

How it works

Onboarding that runs on your forward-deployed marketer's clock, not yours

01

You provide the keys

Access to your current tools and a signed-off plan are the two things your team contributes upfront.

02

99% of the work sits with your forward-deployed marketer

Data transfer, integration setup, and flow rebuilding are owned by your dedicated forward-deployed marketer from day one.

03

Your customers never see a gap

Because your old stack keeps running until cutover, there is no interruption in sending or tracking during the switch.

The platform

Built for commerce, not retrofitted for it

KitRevenue's data model was designed around products, orders, and customer status from the start, which is why it supports enterprise-grade scale without the usual integration tax. The platform holds up at 2M RPM with sub-300ms processing, so personalization does not lag behind the customer.

Including

Real-time CDPSite personalizationProduct recommendationsEmail, SMS and MMSReporting

Your forward-deployed marketer

A marketer who works inside your account, not around it

Migration, strategy, flow building, and A/B testing are handled directly by your forward-deployed marketer, reachable through a shared Slack channel, as part of every KitRevenue subscription with no separate line item.

Done-for-you migration, strategy, and flows

Shared Slack channel included

Included with every subscription, no extra fee

Replace your stack

What usually goes first, and what goes last

Email and SMS move at migration, capture and recommendations follow within weeks, and loyalty tends to wait until the rest is settled. Each one gets better as the profile underneath fills out.

Replaces

Klaviyo

Wisepops

Nosto

Yotpo

Attentive

See the switch before you make it

Book a demo and leave with a clear picture of what changes and what stays the same.